Tag: workplace influence


24
Oct 2019
Negotiation Skills: Compromise (The Conclusion)

His negotiation skills had been stretched to the limit; he wanted these people to know that he had their best interest at heart, even though his loyalty lies with his own organization. Deep down, he had the genuine interest and growth of these people at heart, if only they will realize that. The amount of money they wanted was outrageous considering that the money was going to end up in the pockets of some cabals and may not be used for the benefit of all. He would rather put forward, what will benefit them. Femi’s Chief Executive had mentioned......

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Negotiation Skills 3 - Problem Solving Strategy

Negotiation Skills 3 – Problem Solving Strategy

We will offer you the fifty million Naira, train your late colleague’s children to university level but we are also going to build a good school in your community and a Youth Development Center, where the youths can learn some major skills. It was their next meeting and that was his proposal. That wasn’t all, but he held back his last piece that would be the icing on the cake in case they refused this. The youth President and secretary both looked at each other. Femi used that opportunity to push further, hoping they will reason with him, “we...


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Negotiation Skills 2 - Forcing Strategy

Negotiation Skills 2 – Forcing Strategy

Femi sat at the back of the class as the lecturer talked about basic approaches to managing conflicts. Though he had always liked Dr Ikenna Williams, his lectures were not interactive enough so you find students dozing during his sessions. Femi sometimes wondered how an Ibo man came by the name ‘Williams’, it was synonymous with people from the Western part of Nigeria, not the Eastern part. He dragged himself back into the lecture as he heard Dr. say conflicts can be resolved through Negotiation, Arbitration, Mediation and Adjudication. That was five years ago and today, he is faced...


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Negotiation Skills 1

Negotiation Skills 1

It was way past the closing time, Femi still sat at his work station, thinking on how to solve the problem at hand. The management had given him the task of negotiating with the community to avoid more distractions to their ongoing project. Well, he has always seen himself as a problem-solver and prides himself on his ability to manage a crisis. He was invited to the M.D’s office a month ago and without mincing words, the M.D told him his plans. “I am setting up a new committee, I will be the head of this committee, but I...


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Made For More

Made For More

Deji stood in front of the mirror for the tenth time. He knotted his tie again looking for any signs of imperfection; he had spent almost an hour getting ready for work. He will be attending his first management meeting today and God knows how long he had been looking forward to this very moment! This is what he has been praying for and gradually working towards. He allowed his mind to wander five years back as he remembered the first day he stepped into E&A Oil & Gas LTD. The gentle knock on his door drew him out...


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Slow Down

Slow Down

Tejiri James is a self-employed I.T guru. He is actually very good at what he does and fast-rising too. He is always tempted by the opportunity to make money and so hardly turns his client down. So he always has loads of jobs, appointments and deadlines to meet. He gradually developed a reputation for not satisfying his clients. He was either cancelling appointments at the last minute or not completing his tasks or part of the contracts. So clients were always chasing after him and he soon developed another reputation for not picking his calls. This made Tejiri look...


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Fred 2.0 By Mark Sanborn (Final Episode)

Fred 2.0 By Mark Sanborn (Final Episode)

The author makes us understand that we are most impressed, not just by the quality of a person’s work but also by the way he or she treats us. A relationship is key. He made it categorically clear that a bad relationship with your client is a sure business killer. He also taught us to learn and master the art of Elevating the Experience for our customers. This simply means to give them more than they are expecting. An elevated experience happens when you are expecting something standard or run of the mill and you end up with more....


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FRED 2.0 BY MARK SANBORN

Fred 2.0 By Mark Sanborn

Passion is about aligning and arranging your work and your life in such a way that you do the things you love as often as you can. The origin of the word passion can be traced to the Greek word that means suffering and submission. We can not say we are passionate when we do not walk through these two roads – suffering and submission – on our way to our goal. Remarkable contributions in life are fuelled by a passionate commitment to human values such as beauty, truth, wisdom, justice, charity, fidelity, joy, courage and honour. Gary Hamel...


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Fred 2.0

Fred 2.0

Sounds like a computer, right? Or maybe a virus?! But Fred is a real-life person like you and I. Fred Shea is a postman who currently works and lives in Cherry Creek area in Denver, Colorado with his wife and two kids. He is not someone who existed a long time ago, but is a living, breathing person who delivers extraordinary service in simple but remarkable ways. Let us join Mark Sanborn as we explore the life of Fred, the things he does that makes him such an extraordinary person and how we can imbibe some of his traits....


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Swimming With The Sharks - #TieThursday

Swimming With The Sharks

Emma walked into the cafeteria with a well-rehearsed smile plastered on her face to mask how she truly felt. She would not let them catch her wallowing in sadness. That is exactly where they want her to be. Never! She would rather have them see her smiling than wearing a long face. She was nothing like them and was not about to join them. She has heard people often say ”If you can’t beat them, you join them.” It was too early to decide who joins who and moreover she strongly believed that the truth always shines through. She...


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